How to Produce Procedure Manuals Part 3 – Outsourcing
Enter the Professional
By now, you had gotten the gist of my point about why a fully dedicated person or department be appointed for the Procedure Manual publication project. The body of documentation need updates and revisions periodically also thus a dedicated staff for this is good logic. However I admit, for some business operations to keep an individual on payroll for such a focused function may not be commercially viable.
In this case, because the project is a focused one with a relatively short timeline, outsourcing a professional writer makes better business sense. An outsourced professional writer would be able to complete the first publication within a targeted deadline far easier than a staff member juggling other duties. Furthermore, after the production of the 1st edition, the rest is just purely add-ons, revisions and updates of those compositions. And if this professional writer is reliable and to your liking (most of them are), you can keep the writer on a pre-arranged retainer contract and continue to use the services for ongoing update and revision works. Another benefit is, Companies need not concern themselves with employee benefits like medical, retirement plans, equipment, facilities etc. when you outsource.
So on the long run, outsourcing is cost-effective and productive too. Two key elements that any business person would readily approve.